Section links:
Regulatory, Rates, Terms and Conditions
Welcome to the Tariffs, Schedules, and Terms and Conditions page of the website.
EMBARQ and CenturyTel have joined to create a new communications company – CenturyLink. For an interim period until all work is done to update systems and platforms related to the companies' combination, the names EMBARQ and CenturyTel may be used in association with the products and services provided by CenturyLink. The terms and conditions listed below are for products and services provided by former EMBARQ or CenturyTel operating companies, except the following services provided by CenturyTel operating companies in their applicable service territories: consumer and business services provided under Tariffs and Schedules, and nontariffed consumer services (except consumer High-Speed Internet Services, which are listed here). For consumer and business services under Tariffs and Schedules and nontariffed, consumer services (other than consumer High-Speed Internet Services) provided by CenturyTel operating companies in their applicable service territories, click here.
Tariffs and Schedules for Regulated Services
Tariffs for state and federal jurisdictions
- State-by-State intrastate tariffs
- Interstate tariffs filed with FCC
Schedules for Long Distance Services
- State-to-State/International residential voice schedules
- State-to-State/International business voice schedules
- In-state residential and business voice schedules
- Terms and Conditions for Residential Voice Long Distance
Terms and Conditions for Nontariffed, Consumer Services
These terms and conditions apply to specific consumer products and services not covered by Tariffs or Schedules.
- High-Speed Internet and Internet Access Services Residential Terms and Conditions
- EMBARQ® RescueIT Terms and Conditions
- EMBARQ® Prepaid Wireless Terms and Conditions
- EMBARQ® Wireless Terms and Conditions
- DISH Network® Satellite TV Digital Home Advantage Promotion Agreement
- Indiana Local Terms of Service - Consumer
- Nevada Local Terms of Service - Consumer
- South Carolina Local Terms of Service - Consumer
- Tennessee Local Terms of Service - Consumer
- Washington Local Terms of Service - Consumer
Terms and Conditions for Nontariffed, Business Services
General Terms and Conditions
These general terms and conditions apply to business products and services that are not covered by the Tariffs or Local Terms of Service.
- Standard Terms and Conditions for Communications Services
- Schools and Libraries Funding Programs Annex
- CenturyLink™ Local Government Customer Annex
Regulatory Information
Information made available in accordance with regulatory agency rulings.
Filed agreements:
Product and Service-specific Annexes
These supplemental, service-specific terms and conditions apply to business products and services that are not covered by the Tariffs, Schedules for Long Distance Services, or Local Terms of Service.
Equipment and Software
- Equipment Sales Product Annex
- Nortel Networks Site Administration Tool for ISM Transfers Services Annex
- Nortel Product Bulletin for ISM Transfers, P-2005-0296-Americas-Rev1
- Nortel Networks Software Release Subscription Annex
- Avaya Software License for Legacy Nortel Networks Products
Maintenance, Managed, Professional, and Other Value-Added Services
- CenturyLink™ Centurion Maintenance Service Annex
- EMBARQ® Conferencing Services Annex
- EMBARQ® Managed Network Services Annex
- CenturyLink™ Managed IP Telephony Services Annex
- CenturyLink™ MessageLine Service Annex
- CenturyLink™ Smart Connect Services Annex
- CenturyLink™ Time and Materials Annex
- CenturyLink™ RescueIT Services for Business Annex
- EMBARQ® Managed Security Services Annex
- CenturyLink™ Unified Protection and Compliances Services Annex
- CenturyTel Managed Router/Switch Services Annex
- CenturyTel Managed Customer Premises Equipment (CPE) Services Annex
IP and Transport Services
- EMBARQ® Basic Ethernet Services Annex
- EMBARQ® Classic Ethernet Services Annex
- EMBARQ® Dedicated Internet Access and EMBARQ® C.I. Dedicated Internet Access Service Annex
- CenturyLink™ Business-Class High-Speed Internet Services Annex
- CenturyLink™ MPLS VPN and EMBARQ® C.I. MPLS VPN Services Annex
- CenturyLink™ Smart IP Hosted Voice and Data Services Annex
- CenturyLink™ Smart IP Integrated Trunking Services Annex
- CenturyLink™ High-Speed Internet over Fiber Services Annex
- CenturyTel Metro Ethernet Services Annex
- CenturyTel Dedicated Internet Access Service Annex
Public Safety Services
Competitive Local Exchange Carrier Services
Local Terms of Services
These general and service-specific terms and conditions apply to certain local telecommunications services previously covered by Tariffs.
- Alabama Local Terms of Service - Business
- Indiana Local Terms of Service - Business
- Iowa Local Terms of Service - Business
- Michigan Local Terms of Service - Business
- Nevada Local Terms of Service - Business
- Ohio Local Terms of Service - Business
- South Carolina Local Terms of Service - Business
- Tennessee Local Terms of Service - Business
- Washington Local Terms of Service - Business
- Wyoming Local Terms of Service - Business
Sprint®
Click here if your products or services are provided by Sprint.