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Regulatory, Rates, Terms and Conditions

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Welcome to the Tariffs, Schedules, and Terms and Conditions page of the website.

EMBARQ and CenturyTel have joined to create a new communications company – CenturyLink. For an interim period until all work is done to update systems and platforms related to the companies' combination, the names EMBARQ and CenturyTel may be used in association with the products and services provided by CenturyLink. The terms and conditions listed below are for products and services provided by former EMBARQ or CenturyTel operating companies, except the following services provided by CenturyTel operating companies in their applicable service territories: consumer and business services provided under Tariffs and Schedules, and nontariffed consumer services (except consumer High-Speed Internet Services, which are listed here). For consumer and business services under Tariffs and Schedules and nontariffed, consumer services (other than consumer High-Speed Internet Services) provided by CenturyTel operating companies in their applicable service territories, click here.

Tariffs and Schedules for Regulated Services

Tariffs for state and federal jurisdictions

  • State-by-State intrastate tariffs
  • Interstate tariffs filed with FCC

Schedules for Long Distance Services

Terms and Conditions for Nontariffed, Consumer Services

These terms and conditions apply to specific consumer products and services not covered by Tariffs or Schedules.

Terms and Conditions for Nontariffed, Business Services

General Terms and Conditions

These general terms and conditions apply to business products and services that are not covered by the Tariffs or Local Terms of Service.

Regulatory Information

Information made available in accordance with regulatory agency rulings.

Filed agreements:

Product and Service-specific Annexes

These supplemental, service-specific terms and conditions apply to business products and services that are not covered by the Tariffs, Schedules for Long Distance Services, or Local Terms of Service.

Equipment and Software

Maintenance, Managed, Professional, and Other Value-Added Services

IP and Transport Services

Public Safety Services

Competitive Local Exchange Carrier Services

Local Terms of Services

These general and service-specific terms and conditions apply to certain local telecommunications services previously covered by Tariffs.

Sprint®

Click here if your products or services are provided by Sprint.